Muskegon Jobs - Medical Assistant

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Sierra, a medical assistant at Trinity Health's Norton Shores Primary Care, wears many hats. From taking vitals and updating charts to calming anxious patients and providing a safe space, she plays a crucial role in the healthcare journey.

Her path to this fulfilling career started at Ross Educational Center in Muskegon, where she received practical training in both the clinical and administrative aspects of medical assisting. Prior experience in pediatrics, obstetrics & gynecology, and now family medicine has further diversified her skillset. But for Sierra, it's more than just technical skills; her compassion, communication abilities, and community spirit shine through in everything she does.

The most rewarding part? Meeting new people every day and making their healthcare experience positive and comfortable. However, understaffing presents a significant challenge, requiring her and her colleagues to go the extra mile to ensure quality care for all patients. For aspiring healthcare professionals, Sierra's advice is clear: ask questions, embrace mistakes as learning opportunities, and be prepared for anything. Her own transition into the field highlights the importance of research and resilience.

What motivates her despite the challenges? The knowledge that her work benefits the community by preventing diseases through vaccinations, maintaining accurate medical records, and identifying potential genetic risks.When faced with anxious patients, Sierra's empathy shines through. She prioritizes respect, fairness, and care, creating a safe space for everyone she interacts with.

Muskegon is not just her home; it's where she chooses to contribute through her skills and compassion. Her family, friends, and the opportunity to give back to her community fuel her dedication.Looking ahead, Sierra's ambitions include pursuing a nursing degree while cherishing the supportive family she's found at her current workplace.

Sierra Peacock's story is one of dedication, passion, and community spirit. She embodies the true essence of a medical assistant, making a genuine difference in the lives of those around her.

The Rotary Club of Muskegon highlights this program as a way to inspire individuals to consider their own contributions to the community. Muskegon Vocational Spotlight series, produced by Rotary Club Of Muskegon, learn more at

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